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Computer monitoring SMOWL CM

Written by Adolfo Suárez
Updated over 8 months ago

What is SMOWL CM?

SMOWL CM is the computer monitoring tool that allows the supervision of the user during the development of his activity, which allows to capture any action that the student does while he is taking the exam.

How does it work?

SMOWL CM is automatically activated once the user accesses the page to be monitored and begins to take evidence of the device's status and process it automatically according to the filters established by the institution.

Among its main features we can highlight:

  • A detailed report: technical details of the tool, web browsing, applications, peripherals, periodic images, virtual machines, commands... Etc.

  • Program detection: the tool distinguishes between "running application" (programs that are open in the background) and "application usage" (programs with which the user has interacted during the activity).

  • The user's navigation on his device: which pages he visits, which folders he opens... Etc.

SMOWL CM is a non-blocking monitoring tool that does not restrict user actions.

What does the SMOWL CM report show?

All the information collected by SMOWL CM can be reached in a grouped view, by evidence category or on a Timeline view.

Evidence

Validated evidence, approved by the alarm configuration filter.

System

SMOWL CM system evidence such an periodic screenshot.

Alert

Operational issue detected by SMOWL CM and alerted to the user.

Incident

Unpropper behaviour of the user during the activity.

Evidences detected by SMOWL CM ("Full report" tab)

  • Tool Status: It indicates whether the user has correctly accessed the exam or whether he/she has not correctly granted the monitoring permissions.

    The system checks the status of the tools (monitoring components) and, if any issues arise, updates the access control information to block or activate access to the exam. In the case of activities with access control:

    • Tool checked: The user has successfully checked the tool on the instructions page.

    • Tool not checked: The tool has not been launched on the instructions page.

  • Virtual Machine: If the user has used a virtual machine when accessing the activity it will be reflected in this section.

  • Running apps: It indicates which programmes were being executed during the examination.

  • Peripherals: It indicates the number of peripherals connected to your device. From Smowltech we recommend the user to carry out the activities with a single screen.

  • Periodic screenshots: Collects periodic snapshots taken by SMOWL CM of all windows and programs that are running by the user. As well as snapshots of your desktop.

  • App Interaction: Every time the user switches windows between different programmes, this will be recorded and a screenshot will be taken to save the evidence.

  • Web navigation: The system will record the websites that the user visits during their activity. You will be able to view a screenshot of the website visited by the user.

  • Commands: The system will detect each time the user uses any of the prohibited commands such as "copy/paste" or "screenshot". The content and its origin will be displayed in the results report.

SMOWL CM validation of incidences

The reports provided by SMOWL show in red the actions considered as issues and in grey the actions that are not considered as issues.

For example, in case the learner is allowed to use a certain programme or document during his activity, there is the possibility to validate only that specific element/document for the user in the course.

Massive validation allows you to validate an incidence common to all users in an activity. You can access massive validation in the top menu of your report.

To be able to validate incidences you can click on the image:

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